FAQ

Cover Letters and Form 1116 Carryover
GoSystem Tax RS does not give you a way to edit the transmittal letter wordings in a specific locator, however you can send them to PDF and then edit the...
Sat, 7 Nov, 2020 at 3:04 PM
8x8 phone extension messages
Just deleting the email version of the voicemail does not affect the actual voicemail message storage. These need to be deleted to prevent your mailbox f...
Sat, 7 Nov, 2020 at 3:04 PM
What do I need to have AdvanceFlow/GoFileRoom running on my computer?
Use the GoFileRoom AddIn (download it when logged into GoFileRoom via the www.groco.com/portal) Use the AdvanceFlow AddIn (download it when logged into...
Sat, 7 Nov, 2020 at 3:04 PM
How to upload 890 files from a client to GoFileRoom
If you have a lot of files to be uploaded into GoFileRoom, please feel free to use GoFileRoomClient: 1. You can find the file once you are logged into ...
Tue, 17 Nov, 2020 at 5:40 AM
How to split up your screen
1. Choose the tabs you want to have been split up on your screen and open them 2. Take the first tab and drag it to the right or left side of your screen ...
Wed, 25 Nov, 2020 at 11:40 AM
How to take a screenshot via Snipping Tool
1. Open the Snipping Tool  2. Click on New (upper left corner) 3. Mark the desired area with your mouse 4. Now you get an overview of the screenshot 5. ...
Wed, 25 Nov, 2020 at 11:48 AM
Snip&Sketch (old: Snipping Tool)
1. How you get it      1. Go to the Microsoft Store and search for Snip&Sketch     2. Download and install it 2. How you use it      1. Ope...
Wed, 25 Nov, 2020 at 12:08 PM
Internet Explorer & Other Browser Trusted Sites Settings
1. Uncheck box 2. Add trusted sides: .thomsonreuters.com .gofileroom.com .fasttax.com .advanceflow.com .riahelp.com 3. Modify Level Al...
Mon, 30 Nov, 2020 at 5:28 AM
How to Sign up for GS Knowledgebase
1. Go to Help 2. Go to Customer Center 3. Click on Log In 4. Click on Sign In 5. Create a profile and register for username and passwor...
Fri, 4 Dec, 2020 at 12:58 PM
efax - How to send a fax using efax solution at GROCO
If you want to send a fax from your computer, you will need to use your Outlook and pretend to email your content to the fax number. Here are the steps:...
Tue, 23 Feb, 2021 at 6:14 PM