Reseting Windows 10 will take your device back to a state similar to when you turned it on for the first time, removing programs you have installed and removing personal files, depending on which option you select. Windows will handle everything automatically, and you won’t need to use an external storage device. Resetting your device is less impactful than the clean install option, though it will require sufficient disk space.
There are three options that allow you to reset your PC. If you’ve tried just about everything else and your PC still isn't running well, resetting it might fix the problem.
Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started.
Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon > Restart in the lower-right corner of the screen. After your computer restarts, select Troubleshoot > Reset this PC.
Option 3: Select Start , then press and hold down the Shift key while you select the Power icon > Restart to restart your computer into Recovery Mode. After your computer restarts, select Troubleshoot > Reset this PC.
Any of these three options will get you started, but once you're in the process, follow the steps as they are presented to you. If you have any questions, please contact our Support.